Your privacy is our top priority at hbbd. This page clearly outlines what data is collected, how it is stored, and whether it is ever shared with third parties.
This Privacy Policy applies to all members using the hbbd platform. By registering with hbbd, you are considered to have read and agreed to this policy.
Hbbd takes digital privacy very seriously. We understand that when you register with hbbd, you are entrusting us with personal information. Respecting that trust is our responsibility.
This Privacy Policy tells you exactly what data hbbd collects, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. One thing worth stating upfront — hbbd never sells your data.
This document is written in English for our members in Bangladesh. If anything is unclear, our support team is always ready to help.
Hbbd collects only what is necessary. No unnecessary information is requested. The data we collect falls into two categories:
Personal Information:
Automatically Collected Information (Technical Information):
Hbbd collects only the minimum data necessary to provide its services. We never ask for excessive or unnecessary information.
Hbbd collects data through several methods. These methods are fully transparent and follow industry standards:
Hbbd uses the data it collects for the specific purposes listed below — and for no other purpose:
| Purpose of Use | What Data Is Used |
|---|---|
| Account Verification & Management | Name, mobile number, email, NID |
| Payment Processing | Payment information, transaction records |
| Security & Fraud Prevention | IP address, login history, device information |
| Customer Support Services | Contact information, issue description |
| Meeting Legal Obligations | Identity & Transaction Information |
| Platform Development | Usage Patterns (Anonymous) |
Hbbd may occasionally send you emails or SMS messages about new offers or updates. You can opt out at any time through your profile settings.
Hbbd stores your data with the highest level of security. Our servers are hosted in internationally certified data centers and monitored 24/7.
Even after your account is closed, certain data may be retained for a specified period due to legal obligations. All data is generally deleted after 5 years.
Hbbd never sells your data. However, in certain limited circumstances, information may be shared with third parties — solely for service delivery purposes:
Hbbd never shares your data with third parties for advertising, marketing, or any non-commercial purpose.
Hbbd uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.
You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.
As an hbbd member, you have several important rights over your own data:
You can request to know what information hbbd holds about you. Submit a request to our support team and you will be informed within 30 days.
If any of your data is incorrect, you can request a correction. You can also update it yourself through your profile settings.
When closing your account, you may request deletion of your data — within the bounds of applicable legal requirements.
You may request a copy of your data in a standard format such as CSV.
You may object to marketing communications at any time and they will be stopped immediately.
If you believe your data has been misused, you may file a complaint with hbbd or the relevant regulatory authority.
Hbbd is exclusively for users aged 18 and above. We do not knowingly collect data from minors.
If a parent or guardian discovers that their child has created an account on hbbd, please contact our support team immediately. We will delete that account along with all associated data.
Hbbd is strictly committed to protecting minors. To learn more about this, visit our Responsible Gaming View the page.
Hbbd may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated, and members will be notified directly of any significant changes.
It is good practice to review this page regularly. Continued use of hbbd after any changes indicates your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact our support team. hbbd gives the highest priority to privacy-related requests.
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week
Responding to a data deletion request may take up to 30 days.
Every piece of your information is kept secure using world-class security technology.
Every piece of data exchanged between you and hbbd's servers is protected with 256-bit AES encryption — virtually impossible for hackers to break.
Hbbd never sells your data. No information is passed to advertisers, data brokers, or third-party marketers.
You have the right to view, correct, delete, or port your data. hbbd respects these rights and acts promptly upon request.
Hbbd's security infrastructure is regularly audited by third-party cybersecurity experts. Any vulnerabilities identified are addressed immediately.
All policies are written in plain, easy-to-understand language instead of complex legal jargon. hbbd believes every member has the right to understand the policies that apply to them.
In the event of a data breach, affected members will be notified as quickly as possible and immediate steps will be taken to minimize any harm.
You've read our Privacy Policy. Now join hbbd with confidence and enjoy Bangladesh's safest gaming experience.