Gaming is for fun, not stress. hbbd believes every member deserves a safe and healthy gaming experience. Learn how to play responsibly on this page.
Online gaming is a popular form of entertainment enjoyed by millions. But like any entertainment, it's important to maintain healthy boundaries. Responsible gaming means enjoying the fun of playing without ever letting it harm your family, finances, or mental health.
From day one, hbbd has built responsible gaming not just as a policy, but as a culture. Our platform offers a range of tools to help you monitor your gaming habits and take control whenever you need to.
Remember, playing on hbbd is entertainment — not a reliable way to earn money. Every game carries the chance of winning or losing, and all outcomes are completely random. Always bet only what you can afford to lose without affecting your day-to-day life.
The wellbeing of every hbbd member matters more to us than business. If any member ever needs support, we are always here.
Think of gaming as entertainment — not a source of income.
Before each session, decide how much BDT you are willing to spend.
Prioritise family and social life over spending excessive time gaming.
Don't chase your losses by placing bigger bets.
Avoid gaming when you're feeling stressed or down.
Features hbbd offers to keep your gaming experience in check
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, hbbd enforces it strictly — it cannot be increased immediately, even if you request it.
Increasing a limit requires a 7-day waiting period. Decreasing it takes effect immediately.
You can set a session time limit before you start playing. Once the time is up, hbbd will automatically end your session and send you a break reminder.
Limits can be set anywhere from a minimum of 30 minutes to a maximum of 8 hours.
If you need a short break, you can temporarily suspend your account for anywhere between 1 day and 6 weeks. No deposits or gameplay are possible during this period. Withdrawals are still available.
Once a cooling-off period begins, it cannot be cancelled before the set time has elapsed.
If you feel gaming is becoming uncontrollable, you can apply to have your account fully closed for a period of 6 months to 5 years. This decision cannot be reversed.
During self-exclusion, you will not receive any promotional messages from hbbd.
Your complete gaming history — time played, amount deposited, amount lost — all available in one place on your profile.
A detailed report for the past 3 months can be downloaded.
If gaming feels like it's getting out of hand, or you just need someone to talk to, our trained support team is available 24/7 — with complete confidentiality.
Average live chat response time is under 2 minutes.
Responsible gaming means being honest with yourself about your habits. Answer the questions below honestly. If most of your answers are "yes," take a step back and speak with our support team.
Do you keep coming back to the game to win back money you've lost? ("Chasing Losses")
Are you finding it hard to cut back or stop gaming?
Are you hiding the extent of your gaming from family or friends?
Are you spending money meant for bills or essential expenses on gaming?
Do you feel restless or irritable when you're not gaming?
Does gaming feel more important than work, studies, or family?
If you answered "Yes" to 3 or more questions, please contact our support team or consider the self-exclusion option.
Build these simple habits and gaming will always stay enjoyable:
Before you play, decide your maximum gaming spend for the month — and stick to it.
Set an alarm — when it goes off, stop playing. Win or lose.
Take a 15-minute break every hour. Get up, stretch, drink some water.
Never game when you're angry, frustrated, or impaired. Play with a clear head.
Use hbbd's deposit and time limit tools — they're here for you.
If you have any concerns about your gaming, talk to hbbd support or someone in your family.
Hbbd is strictly for players aged 18 and above. We take the protection of minors from gaming extremely seriously.
Age is verified at registration and may be re-verified at any time through KYC. If a member is found to be under 18, their account will be closed immediately.
If you feel you need a break from gaming, the self-exclusion process is simple:
Log in to your account and go to the "Responsible Gaming" section.
Choose your preferred duration: 6 months, 1 year, 2 years, or 5 years.
Once confirmed, your account will be closed immediately. Any remaining balance can be withdrawn.
You can also let us know via live chat and we'll activate your self-exclusion right away.
More than words — hbbd takes real action to support the well-being of every member.
Age is verified twice — at registration and during KYC. Under no circumstances can anyone under 18 use hbbd.
Hbbd's system automatically detects unusual gaming patterns and proactively reaches out to members when necessary.
Hbbd always displays the accurate payout rate (RTP) for every game. We do not promote any gaming "strategies" or "guaranteed winning methods."
Hbbd never runs misleading ads promising "get rich quick" or "earn money through gaming." Our advertising is guided by honesty and responsibility.
New members receive responsible gaming information immediately after registration. Awareness is the first step to protection.
If any member needs mental health support, the hbbd support team can connect them with relevant professional organizations.
Following responsible gaming practices will keep gaming enjoyable at all times. hbbd is with you — in the good times and whenever you need a helping hand.